Rockfax App Moves to Subscription

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You can now subscribe to the Rockfax app to get the entire catalogue on your mobile device.

Subscription Costs

Subscription costs either £3/month if paid annually (£36/year), or £4/month if paid monthly. For this you get access to the entire Rockfax catalogue - subscribe here

Free Trial Users

If you have been using the device for the last few weeks while it has been on free trial, then you will no longer have access to the downloaded crag information from Monday 15 July. To regain access simply subscribe. You won’t need to re-download the crags on your device.

New Android Users

To install for the first time, go to the Play Store and install the app. This will give you the basic app. To access the full catalogue of all the Rockfax guide information, you need to subscribe and then log in by going to Settings > My account > Sign In. If you have an account on UKClimbing.com then use this log in. If not then go to UKClimbing.com and create an account there first.

New iOS Users

To install for the first time,go to the App Store on your iOS device and install the Rockfax app. This will give you the basic app. To access the full catalogue of all the Rockfax guide information, you need to subscribe and then log in by going to Settings > My account > Sign In. If you have an account on UKClimbing.com then use this log in. If not then go to UKClimbing.com and create an account there first.

iOS Users with Legacy Crags

If you’re an iOS user, and you bought crags in the old system, you will always be able to access these, although they will not be updated. It’s important that you update to the latest version of the app to enable this functionality – update here on the App Store. You do not need to subscribe to access these Legacy Crags.

We have built an optional Trade In system which allows you to swap your legacy purchases for future subscription time. This is done by swapping your Legacy Crags for Account Credit. When you subscribe to the Rockfax App, we will deduct any bills from your Account Credit. When your credit is used, or if a bill amounts to more credit than you have, we will bill your provided payment method for the balance. You will no longer own the Legacy Crags once traded in.

How to use the Trade In System - Make sure you’ve got the latest version of the app, then go to Settings > My Account > Restore Purchases. Then check out your account page in a browser and it should have details of all you old purchases and tell you how much they’re worth. Use the trade in feature on there to receive account credit and then simply subscribe to the yearly subscription.

FAQs on the Rockfax App



This entry was posted in App, General News.

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